Frequently Asked Questions

These are our most common questions from our valued customers, we hope they help you too. If you have any other questions or need further help with your choice of product, then contact us.

What exactly are ceramic dishes, bowls, and cups made of?

Ceramic kitchenware is typically made of a combination of clay and other minerals that are fired at high temperatures to create a hard, durable material.

Are ceramic dishes safe to use for food?

Yes, ceramic dishes are safe for serving and eating food. However, it’s important to make sure that your ceramic dishes are free from any cracks, chips, or glaze that is flaking off, as these can potentially harbor bacteria or other contaminants.

What makes your ceramics unique?

Our ceramics are unique because each piece is individually handcrafted, resulting in a product that is truly one-of-a-kind. Additionally, we carefully curate our selection to ensure that we offer only the highest quality and most beautiful pieces.

Are your ceramics safe for everyday use?

Yes, our ceramics are safe for everyday use. They are made using high-quality materials and have been tested to ensure that they are both durable and safe for use with food and beverages.

What is your return policy?

We offer a 30-day return policy for all of our products. If you are not satisfied with your purchase, please contact us to initiate the return process. Please note that some items may be subject to a restocking fee.

Where do you source your ceramic products from?

We source our ceramic products from various regions in the Far East, including China, Japan, and Korea. We work with skilled artisans who have years of experience in crafting beautiful ceramic pieces.

Can I put your ceramic products in the dishwasher and microwave?

Most of our ceramic products are NOT dishwasher and microwave safe. However, we recommend that you check the specific product page for care instructions before using your product.

Are your ceramic products fragile and prone to breaking?

Our ceramic products are made with high-quality materials and traditional techniques, making them sturdy and durable. However, they should still be handled with care, as with any delicate item.

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